10 Questions to Ask Your Vehicle Shipping Company
Whenever you need a vehicle moved, whether it’s to help you move across states or have a car you bought online delivered, you’ll need to pick a vehicle shipping company. Before you choose who to trust with your car shipping, you’ll want to be sure the company is reputable and able to meet all of your needs. Below, we’ll show you the questions you should ask any vehicle shipping company before booking your shipment.
What Are Your Rates?
First and foremost, you’ll want to get a quote from the vehicle shipping company. This step of the process should be repeated across all of your potential options so that you can rule out any possible scams. If a company quotes you a service that’s well below the others, it’s likely a scam. Most vehicle shipping companies charge around the same price, depending on a few factors.
What Vehicle Shipping Options Do You Offer?
There are a few different ways to have your vehicle shipped, so you’ll want to ask the auto transport company what options they provide. Most shipping companies will offer both open and closed carriers so that you can choose the level of protection for your vehicle.
Will My Vehicle Be Insured in Transit?
Next, be sure to ask if the company is licensed and insured. This is a must when choosing the right auto shipping company. You’ll want to ask whether or not your vehicle will be insured by the company while in transit. Reputable companies will cover your vehicle from the time it is loaded onto the truck until it’s delivered to you.
How Can I Pay for My Vehicle Shipment?
Another great question to ask is what types of payment the company accepts. Most will take numerous types of payment. At Preowned Auto Logistics, we accept cash, checks, all major credit cards, and PayPal so that you can easily pay for your vehicle transport.
Do You Have References?
Asking for references is another way to ensure the company you’re considering is legitimate. There are plenty of vehicle shipping scams out there and getting first-hand references from previous customers is a great way to learn more about the company’s customer service, potential problems, and more. Additionally, you can read Google reviews to learn about other customers’ experiences.
What is the Timeframe for Vehicle Shipping?
Most vehicle shipping services will be able to give you an estimate of how long shipping will take. Depending on how far ahead of time you book, you may be able to get an estimate down to the day.
Keep in mind that the shipping industry is unpredictable because of weather conditions, traffic, and other factors. However, most companies like Preowned Auto Logistics will keep you updated on the progress of your vehicle’s shipping, so you’ll be able to plan for pickup and delivery.
How Should I Prepare My Vehicle for Shipping?
Ask about the company’s requirements for your vehicle before it is picked up. This is another way to tell if the company you’re working with is reputable or not. Any reliable company will ask you to keep your gas tank under a certain amount to meet industry weight requirements. Most also restrict how many personal items can be left in the vehicle for shipping to reduce the risk of theft.
Additionally, if they ask you to keep a copy of your registration or other personal information in the vehicle, you might want to look elsewhere. There should be no need for a vehicle shipping company to have that information kept in the vehicle.
Are There Any Additional Fees I Might Incur?
Lastly, be sure you ask about any possible additional fees. Some companies will quote you a low number to get your business and then add in fees along the way so that what you end up paying is closer to what other companies were charging.
At Preowned Auto Logistics, we are upfront with our pricing and fees so that you know exactly what to expect from beginning to end. Our drivers provide thorough inspections of the vehicle before pickup and after delivery for no additional fee so that you can rest easy knowing your car is in great hands.
Experience Stress-Free Vehicle Shipping﹘ Request a Quote Today
Whether you need a vehicle shipped across the states or overseas, Preowned Auto Logistics is an excellent option! We’ll work with you to give you the best experience from start to finish. Give us a call at 877.542.1955 and receive a custom quote for your vehicle shipping needs.
Sample Customer Reviews
“I took a new job that moved me and my family from Massachusetts to Texas. I used Preowned Auto Logistics to move my car in mid-May and my wife and son’s car in early June. The services were exceptional. Everything from the booking experience to the delivery of the cars was top-notch. I would highly recommend using Preowned Auto Logistics for your future needs. Kevin Lombardi was the representative that I worked with, and he was nothing but professional and accommodating.”
– Ron Quaranto
“Bill set me up with Kerri to handle the transport of my SUV from Fort Lauderdale to Buffalo. Everything went smooth, from customer service to the gentleman/driver who picked up my vehicle. He took pictures of the vehicle, and once it was loaded on the trailer. He gave me his cell number to call or text him, which l did once. Delivery was perfect! I am very pleased with Auto Logistics and will definitely use them in the future😊”
– Wendy Wakeley
