PAL Podcast – AIS 2025 – Kelsey Summs Chitwood
Jeremy Louisos chats with Kelsey Summs-Chitwood at AIS...
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Preowned Auto LogisticsTM (PALTM) offers outstanding nationwide auto transport. We are committed to providing safe and easy delivery of your vehicle. Trust PAL to offer a 5-star service!
Easy & Fast Quotes
Receive a personalized quote in less than a minute and book your auto transport.
Constant Communication
We keep in touch via phone, text, and email throughout the auto transport process.
Reliable & Trustworthy Carriers
Our network of carefully vetted carriers pick up and drop off your vehicles at your preferred
Read About Our Customer Experiences
Owner of Central City Inc. This review with 5 starts does not give justice to the exceptionalism and professional attitude of Meagan!! By far she is always on top, solves my problems in hours not days, in most cases minutes! I would be lost with out her. We are building something fantastic. A quote she will use. “Team work makes the dream work”You have made me a loyal carrier to you and your company. Looking forward to what our future unveils.
Nick Napolitano is always a pleasure to work with .He is always working even while on vacation to make sure his customers are happy . I used him to ship vehicles around to my clients and he is always there to help.Highly recommended.
We are a dealer who has been moving units with Preowned for the last two years since we opened. The service is prompt and professional. Would highly recommend for all of your transportation needs.
I highly recommend this business for all your transport needs! I was very impressed with their professionalism and customer service. Their staff is not only friendly but also highly skilled.Pricing is fair and transparent - definitely value for money.
This has been the easiest broker I've had the pleasure of working with. Their staff is very informative and gets loads to us in a timely manner. Payment process is very easy. I would highly recommend working with this broker as they do set a standard for the industry.
Excellent customer service experience. The team is professional and communicative. Highly recommend for reliable auto transport.
Triple S Mobility has been working with PreOwned for several years now transporting different types of handicapped accessible vans all over the country! Pleasure to work with and is very prompt returning transport quotes!! I highly recommend Preowned Auto Logistics!!
I’ve been using Preowned Auto Logistics for several years now to transport vehicles from Florida, and I couldn’t be more satisfied with their service. They are consistently accommodating, helpful, and professional in every interaction.Whether it’s coordinating pickup and delivery or addressing any questions along the way, their team goes above and beyond to make the process smooth and stress-free. It’s clear they care about their customers and take pride in what they do.
Andrew worked to secure a carrier for us across country , when winter weather was a deterrent. Donna followed our transport and kept us informed.
Andrew Freedman has been fantastic to work with! This has been my second vehicle that I have transported with Andrew for my clients. He's attentive, picks up the phone and is prompt with getting back to me. I can't wait to use him again!
I cannot sing enough praises for this company which got my car back to me in Charlotte, NC after it broke down in the middle of a road trip in Massachusetts. Tim Stanton was my first contact and kept me informed every step of the way. The driver also subsequently kept me apprised of his progress during his (and my car’s) trip back to NC. If Tim’s professionalism and service is representative of this entire company, it is most definitely a 5 star operation!
They helped me transport a car about 500 miles a couple months ago. Everything went well. Good pricing. Good communication. Good timing, especially around a holiday weekend. Would recommend to others.
Mike was great in facilitating all parts of the transport of my car from boston to Florida and back again. I have used this company before and appreciate their attention to keeping me in the loop on arrival and pick up so I do not need to wait around. Mike was awesome and he was always helpful in answering all question. GREAT JOB!!!
We moved two cars from New York to Colorado. We were extremely pleased with the professionalism and efficiency of the staff at all levels. Cars were delivered safely and on time. Highly recommend.
Exceptional service. Handled my vehicles with care throughout the whole trip. Highly recommend if you are looking to move your cars. Great freaking job Preowned Auto Logistics. Will use you again.
Michael and his crew were great to work with. They were able to pickup my new purchased car, and delivered to me days later. The trucking company that was dispatched from Pre-owned Auto Logistics handled the car with kit gloves as well. I highly recommend Micheal, you will not be disappointed.!
I had an amazing experience with Preowned Auto Logistics. My car was transported in two days from Florida to Massachusetts. I cannot speak highly enough of Mike whose customer service was outstanding. Also the driver was most courteous and kept me informed from pickup to delivery. I was so pleased with the service I received from this business. They went above and beyond.
I recently had the pleasure of working with Chris to ship my car from Tennessee to Philadelphia, and I cannot speak highly enough of the experience. From start to finish, Chris was an absolute professional, demonstrating an unparalleled level of attentiveness, responsiveness, and patience.What truly set Chris apart was his dedication to ensuring that every one of my questions was addressed promptly and thoroughly. His commitment to customer satisfaction was evident in every interaction, and it was clear that he genuinely cared about providing the best possible experience for his clients.Choosing Chris to handle my shipment was one of the best decisions I made, and I wholeheartedly recommend his services to anyone in need of reliable transportation logistics. His exemplary performance is a testament to his expertise and dedication, and I encourage his team to recognize and value his contributions accordingly.In summary, Chris is a true asset to his company, and I am grateful for the exceptional service he provided. Thank you, Chris, for your professionalism, attention to detail, and unwavering focus on client satisfaction. You are truly a keeper, and I wish you continued success in your career. Well done indeed!
I have a very patient transport advisor Chris Delloiacono . He helped me find a good driver and picked a sunny day schedule. My car took good care. Thanks.
Excellent communication and service. My car was transported from Peabody Ma to Fort Myers airport in 2 days, much quicker than expected during Christmas. The car was waiting for us at the airport in long term parking making it extremely easy to travel. I highly recommend Preowned Auto for your transportation needs.
We are snowbirds and have used many car carrier companies. Preowned Auto Logistics is, by far, the very best. The initial dealings with the office staff to work out the details was extremely easy. I immediately felt that we were in good hands. Our vehicle being transported was brand new with less than 200 miles driven, so we were a bit concerned having it transported rather than driving ourselves. We were so pleasantly surprised with the care taken by Preowned Auto Logistics. The car was delivered directly to our front door and sooner than expected. We were contacted first by the dispatcher and told that the driver would be calling us within the hour which he did. The driver kept us informed the whole time. When he arrived, he could not have been more courteous and professional. A special shout out to Anita and Jeff. Thank you! I would highly recommend this company.
I recently used Preowned Auto Logistics to transport my car across the country, and I couldn't be more impressed. Their efficiency was outstanding – my vehicle arrived in just four days, right on schedule. The entire process was seamless, from booking to delivery. I highly recommend Preowned Auto Logistics to anyone in need of reliable and swift vehicle transportation services. Their professionalism and timely service make them a top choice in the industry.
Michael was communicative and professional throughout the process. He got my card picked up and delivered within the span of 3 days and was the most affordable option i found. Highly recommend!
Couldn't have had better service. Professional, fast, reasonable prices, and quick delivery. Came faster than we had expected and was in perfect condition. Ralph stayed in touch, updating us every step of the way. The driver was very professional as well and gave us peace of mind on our new car being transported. They made it easy!!!
THANK YOU RALPH!!!! Triple S Mobility has been working with Ralph for several years now transporting different types of handicapped accessible vans all over the country! He is a pleasure to work with and is also very prompt returning transport quotes!! I highly recommend Preowned Auto Logistics!!
I’ve been in the car business for a long time, and transportation is always a challenging part of the equation. Preowned Auto Logistics really has their act together, unlike countless other fly-by-night brokers. I could tell you a lot of horror stories relating to brokers who take your money and never answer the phone again, as well as truckers who don’t have proper equipment, fake insurance, or worse, steal the cars after they pick them up. PAL is legitimate, has market correct pricing, and even more importantly, they seem to really vet out the transporters they rely on, and that is critical to ensuring a great customer experience. I had them move a Range Rover and BMW so far from FL to OH, and have also recommended them to several friends. We have all been very pleased with the communication and service we received. Keep up the great work.
Mike was great to work with. Very patient answering all of my questions, being the first time I’ve shipped a car to Florida. Car was safely transported. Will do it again next year.
Jeff was very helpful and always responded timely to any requests I had. Our car was shipped and received promptly! Highly recommend!
There's a reason why they have so much business - they know how to run one!!! Always evolving & improving. We appreciate your business and are proud to work together. Shoutout to Austin in particular for being an exceptional employee!!!!
Transportation of my vehicle went really well. They kept me updated through the whole process. I chose an enclosed trailer for my car for protection transporting halfway across the country. The only complaint I have is I believe there might have been a bad connection for the “dome” lights inside the trailer, but easily overcame with a good flash light to help with unloading of the car.
Great experience with this company. We had to move 2 cars from MA to FL and they arrived in perfect condition ahead of schedule. Michael was a pleasure to speak with and he is highly knowledgeable and super helpful whenever we had questions. Overall, a positive experience and I would highly recommend!
This was my first experience shipping my car to Florida and you made me very relaxed and answered all my questions and concerns.. Thanks Jeff for the follow up call as well..I would highly recommend this company hands down!!!
These guys are awesome.....Mike B worked with me after hours (until 8pm) to ensure my car was delivered with zero hitches. He went above and beyond. Best part is car was delivered earlier than originally planned. I cant say enough about these guys - I Highly Recommend!!
Great service--Jeff Sartori gave us an accurate quote and, unlike other companies, there were no extra charges. The car arrived on time and in good shape. I would highly recommend them for auto transport!
In life, there's historically been 2 things you can count on...death and taxes. Well, now there's a 3rd one: Jeff Sartori.I just had my 2007 Toyota 4Runner shipped from Maryland to St. Pete Beach, Florida. Although there were issues, the one positive constant through it all was Jeff.The first carrier that took the shipment had a mechanical breakdown and never picked up the vehicle. The second carrier picked the vehicle on the scheduled day and delivered the vehicle the next day but my self imposed schedule didn't permit me to receive the vehicle. I had a friend receive it.Even with other issues behind the scenes, Jeff was always there--whether by email, phone or text. I won't have the need to ship another vehicle in my life, but I'm glad the only time I did was with Pre Owned Auto Logistics and Jeff Sartori.If I could give 6 stars I would. Thanks Jeff.
Fabulous, professional experience. Car arrived in great shape and earlier than anticipated. Will gladly work with Jeff and team next time an opportunity presents itself.
From start to finish, dry professional. I loved that they came to my house and picked up my car. The delivery driver took good care of my car, arrived in perfect condition. Couldn’t be happier!
Jeff was prompt, friendly, and supportive throughout the process. Purchased a car on Cars&Bids and this is the company recommended by Doug Demuro and his team. It's a seamless experience and competitive pricing. Car arrived on-time without any issues, highly recommend!
Jeff at Preowned is AMAZING. He kept me up to date with the details of my vehicle coming from Florida. Can’t say enough about him. Even though there were a couple of delays I still got my car in a timely manner and was informed of everything. A true professional
Mike was terrific to work with. He gave us precise transport information and kept us informed. We met people in Florida that needed help with a transport to Michigan due to a medical issue. I referred Mike and he took care of everything…actually car directly to their home. Highly recommend.
I just want to thank my fellow Italian agent Mike B. at PAL! My new car left fromBuffalo NY on a Tuesday evening and got delivered in Fort Pierce FL on Thursday morning! I was concerned because the car was lowered and I didn’t want any underbody damages and he worked with me to make sure the transporter took good care of my car! Great, fast and friendly service and customer support! Highly recommend!
Outstanding! We called at the last minute (the day before leaving for Florida) and Mike was very receptive. We left on a Wednesday. Our cars were picked up on Wednesday and Mike attempted to find a truck/driver to bring our cars. They were picked up on a Saturday morning and surpisingly delivered (Monday)late morning. Their service and devotion to assist the customer was fantastic! Very, very pleased!!!
I am so glad I picked this company to transport my M6 that was 2600 miles away. Kerri is the best at what she does. She assured me that she would personally notify me in every step of this process, and she delivered. I cannot thank her and this company enough for everything they said they would do. In fact, I was told it would arrive at a specific time, and it came one minute early. Thank you so much Kerri for making me feel like I was your only customer..
I used PAL to ship a car from CA to NC. It was my first time shipping a car and I didn't know what to expect. But Jeff was in touch and talked me through the process. He answered tons of questions for me and made the whole process very easy. I would definitely use them again the next time I have to ship a car. And I will recommend PAL to anyone looking for a worry free shipment of their cars.
Colby Harlow and his team are the most professional and quickest transport company I have had experience working with. We are a family-owned MB and Volvo dealership in South Carolina and I trust Colby and Pre-Owned Auto Logistics with any shipment for us and our customer's needs. Highly Recommend!
I recently bought a car from a dealership in Tampa Florida. Everything went well, until it came time for shipping. The dealership decided to use the uconnect app as the only way for me to track my car. Unfortunately, the signal was lost during transport and when I asked the salesman he said he did not know where my car was, or when it would arrive, not the answer you want to receive. He eventually gave me Mr. Harlow's contact, Colby was not only professional but kind and understanding. He told me where my car was, gave me an anticipated date and offered to have the driver call me asap. Everyone has a job to do, but it's rare to find excellent customer service provided in such a pleasant manner. My car arrived when anticipated, in great condition, with smiles from the transport team whom had been driving all day. Thank you Preowned Auto Logistics, Mr. Colby Harlow, and Tito, I am one happy customer.
This is second time using Preowned Auto Logistics and I could not be any happier. Kerri was so professional and helpful. My daughter's car made it to Florida quickly and without a scratch. I would definitely recommend them to anyone needing a car transport.
I love this company! I would absolutely recommend them to anyoneCustomer service is through the roof!They are amazing!
I took a new job that moved me and my family from Massachusetts to Texas. I used Preowned Auto Logistics to move my car in mid May and my wife and son's car in early June. The services was exceptional. Everything from the booking experience to the delivery of the cars was top notch. I would highly recommend using Preowned Auto Logistics for your future needs. Kevin Lombardi was the representative that I worked with and he was nothing but professional and accommodating.
I worked with George most of the times when we had to deal about transporting a vehicle and he is very much on top of everything. Smart guy and he thinks and act fast, really competent in what he does.Thank you George .Working with you is a pleasure.
Kerri is amazing to work with, very professional and it was a very good experience! I 100% recommend pre-owned Auto logistics and definitely to work with Kerri! I would give 10 Stars if it allowed me! Thank you 😁 you're The BEST!
I have shipped our cars from MA to CA and have used Preowned Auto Logistics and they have "delivered" in all ways. Cars were picked up and delivered in time noted and all done with professionalism. Kerri Harris and her team handled our reservations without any issues and the followup was nothing but perfect professionalism. I would highly recommend Preowned Auto Logistics.
This is the one company you want to book loads with! Guarantee! Professional people only, but if you happened to be attended by George (I call him "Mr. Barry White" - If you talk to him you'll know...), ohh man, he is the man! Super Nice Guy!!! Your pay is guaranteed in 2-3 business days...
Best customer service ever. Very professional team. They are all willing to help you all the time.
Why Choose Us for Auto Transport?
When it comes to transporting vehicles across the country, PAL stands out with a commitment to reliability, safety, and affordability. We understand that your car is a valuable asset and treat it with the utmost care throughout the shipping process. Here’s a deeper look at what makes us the preferred choice.
Door-to-Door Service
PAL offers convenient door-to-door service. You no longer have the stress that comes with driving and wear and tear. PAL can pick up your vehicle anywhere and deliver it to your destination. This enables you to save time, effort, and extra mileage. We handle all the logistics so you can focus on what matters most.
Fully Insured Transport
Your vehicle’s safety is our top priority. That’s why our auto transport is fully insured. This protects your car against unforeseen circumstances during transit. In the unlikely event of damage, you can rest assured that you’re covered. We take every precaution to secure your vehicle and provide that extra layer of protection.
Flexible Scheduling
We understand that your schedule is unique. PAL offers flexible scheduling options to accommodate your specific needs. Whether you need your car shipped immediately or have a specific delivery date in mind, we’ll work with you to create a timeline that works best. We strive to make the shipping process as convenient as possible, allowing you to transport your car on your own terms.
Top-Rated Service
Our commitment to providing exceptional service has earned us a reputation as a top-rated car shipping company. We take pride in our customer satisfaction, and our testimonials speak for themselves. See why countless customers across the nation trust PAL with their auto transport needs. We’re dedicated to delivering a hassle-free and positive experience – start to finish.
How Auto Transport Works
Get a Quote & Book – Get an instant price and schedule pickup
Our user-friendly online platform or our great Customer Service Team can provide you with a fast and easy, no obligation quote. By sharing your car’s information, and choosing a shipping method, you will receive a guaranteed price. Booking is easy with our experts – whether online or by phone!
Vehicle Pickup – A certified carrier arrives to transport your car
Our experienced carriers will arrive at the scheduled date, time and location. The driver will arrive and perform a thorough inspection to document the existing condition of your vehicle. They will handle your vehicle with the utmost care and attention to detail.
Safe Delivery – Receive your vehicle at your destination
Your vehicle will be transported safely and securely to your destination. During your vehicles journey, you will receive real-time tracking updates from our expert staff. Upon delivery, a final inspection of your vehicle will be conducted to ensure no damage.
How Much Does Auto Transport Cost?
Determining the cost of auto transport involves several key considerations. At PAL Moves, we believe in transparency and want to help you understand the factors that contribute to your shipping quote. Here’s a detailed breakdown:
Pricing Based on Several Factors:
Vehicle Type & Condition – Sedan, SUV, Non-Operational Vehicles
The size and weight of your vehicle significantly impacts the cost. Larger vehicles require more space, so the carrier has less inventory to move. This results in a higher price. There are also higher costs when you have a specialty vehicle with different requirements, like a classic car. Non-operational vehicles require special equipment to move them resulting in other charges.
Transport Type – Open or Enclosed Carrier
PAL provides a choice between an open or enclosed carrier. While the open is the most common and cost-effective, the enclosed provides the most protection. Open carriers are very safe, but they allow your vehicle to be exposed to the elements, while the enclosed protects your classic, luxury or high value vehicles another layer of protection.
Distance & Route – City-to-City or Cross-Country
The distance your vehicle travels is a primary factor in determining the cost. The longer the distance, the higher the cost. The route the carrier takes is also a factor. When moving a vehicle from city to city, along major routes, the costs are less than if the move was in more rural settings.
Season & Availability – Higher demand in peak seasons
There are two important factors to consider while pricing vehicle transport. During peak seasons such as summer and early fall, there are more vehicles being shipped and there is a much higher demand. The availability of carriers may be less, leading to increased pricing. Holidays and inclement weather can create traffic issues on the roadways, slowing down trips for the carriers, therefore increasing demand.
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Learn More Popular Auto Transport Services
At PAL, we understand that every vehicle and shipping situation is unique. That’s why we offer a comprehensive range of auto transport services designed to meet diverse needs and preferences. Here’s a closer look at our popular options.
Luxury Vehicle Transport – Secure and specialized shipping for high-end cars
We recognize the value and delicacy of luxury vehicles. Our specialized luxury vehicle transport service ensures your high-end car receives the utmost care and protection. We use enclosed carriers with experienced drivers who understand the nuances of handling prestigious automobiles. This service is ideal for classic cars, sports cars, and any vehicle requiring extra attention.
Door-to-Door Auto Transport – Hassle-free pickup and delivery to your location
Experience the ultimate convenience with our door-to-door service. We eliminate the need for you to travel to terminals. We pick up your vehicle from your specified location, whether it’s your home, office, or dealership, and deliver it directly to your desired destination. This service saves you time and effort, making your auto transport experience seamless.
Open Car Transport – Affordable and efficient vehicle shipping
Our open-car transport service is a cost-effective and reliable option for shipping standard vehicles. Your car is transported on an open carrier, like those seen on the highway. While exposed to the elements, this method is safe and efficient for most vehicles.
Enclosed Car Transport – Extra protection for valuable or delicate vehicles
Our enclosed car transport service is the ideal choice for vehicles requiring maximum protection. Your car is transported in a fully enclosed trailer, shielding it from weather, road debris, and potential damage. This service is perfect for classic cars, custom vehicles, or any vehicle you want to keep in pristine condition.
Recreational Vehicle (RV) Transport – Safe shipping for RVs and motorhomes
We provide dedicated transport services for recreational vehicles and motorhomes. Our experienced carrier and driver network uses specialized equipment to ensure your RV is transported safely and securely, allowing you to enjoy your adventures without the stress of long-distance driving.
Corporate Relocation Auto Transport – Seamless vehicle moving for businesses
We offer comprehensive auto transport solutions for businesses relocating employees. Our corporate relocation service ensures a smooth and efficient vehicle moving process, minimizing disruption and maximizing employee satisfaction.
International Auto Shipping – Reliable overseas transport solutions
We facilitate international auto shipping, providing reliable and efficient transport solutions for vehicles being shipped overseas. We handle all the logistics, including customs clearance and documentation, making your international move hassle-free.
Electric Vehicle (EV) Transport – Safe handling for hybrid and electric cars
Electric vehicles require special handling due to their battery systems. We provide safe and secure auto transport for hybrid and electric cars, using specialized equipment and following strict safety protocols.
Frequently Asked Questions
Frequently Asked QuestionsCan I put personal items in my car?
Yes, up to 100 lbs, stored in the trunk. The items must be contained in a single box or suitcase. Both front and back seats and the front seat floorboards must be empty and free of any personal items to prevent damage during shipping.
Is my car insured during transport?
Yes, all vehicles are covered under our carrier’s cargo insurance from the time of pick-up to the time of delivery. The motor carriers in our network have been carefully screened to ensure their insurance meets the US Department of Transport regulations requirements. How much your vehicle will be insured depends on the motor carrier’s coverage, the type of trailer, and the value of the vehicle. We can provide you with the carrier’s certificate of insurance upon request.
How long does auto transport take?
Typically, 5-7 days for cross-country transport. However, several factors can affect this timeframe:
- Distance: Longer distances increase travel time.
- Traffic/Roadwork: Congestion and construction slow carriers.
- Weather: Storms and extreme conditions can halt travel.
- Season/Demand: Peak seasons and holidays increase delays.
- Carrier Routing: Consolidation and routes affect timing.
- Vehicle Size/Condition: Larger or non-running vehicles take longer.
- Shipping Type: Enclosed transport may add time.
- Location: Rural areas often have longer transit times.
